About Me
I completed my BSc in Computer Engineering at
Sir Syed University of Engineering and Technology in 2013. I started my career as a
Network and Support Engineer in a software house located in Karachi, Pakistan
in 2013.Sincethen, I have been learning new skills and evolving to meet technical requirements.
During my career, I have worked in different industries like Banking
Industry, Insurance Industry, and Internet service providers and as
an IT specialist in an IT service provider company.I
have continuously learned new skills and technologies as per the company's requirements, and I
also have aninterest in learning something new. I have pursued various certifications,
including Oracle 10g Database Administration certification,
Azure Administration Certification out of my own interest in learning. I have also
done some software and web development courses like Javascript, Python, HTML, CSS,
Bootstrap,and Tailwinds usage. I developed a blockchain
crypto currency using Python for learning purposes.
In my resume, I have briefly
described my skills and duties developed and used throughout my career. As part of my learning
path, I am currently learning Typescript, a programming language that is a superset of JavaScript and improves the developer experience. I am also using my knowledge of Python to learn Machine Learning and Data Analytics.
Little details about my personal life and interests
I was born and raised in Karachi, which is the financial hub of Pakistan.I love traveling, photography, meet up with friends. I regularly go to the gym. I love games,like playing cricket, badminton, soccer, and online games. I observed that in Pakistan, Ihave very limited opportunities to grow professionally, so I planned to move to Canada where there are many opportunities for IT professionals like me.Finally, I moved to Canada in July 2022 and started my career here as Microsoft Power Platform Developer in Neusol Technologies.
- Current Employer:Keeran Networks (Alberta)
- Website:www.kumail.co
- Phone:+1 (825)-816-2005
- City:Calgary,Alberta
- Age: 33
- Degree: BSc Computer Engineering
- Email:kumail_naqvi5@hotmail.com
- Freelance/Contracting:Available
M icrosoft Intune, Entra ID and MDM implementation and management.
S harePoint, Data integrations and Microsoft Data
Verse.
M anagement and Implementation of Azure Virtual Desktop(AVD) and Windows Virtual Desktop(WVD)
E xperienced in Microsoft Teams phone system implementation and management
.
S harePoint, Data integrations and Microsoft Data
Verse.
M icrosoft Power Platform (Power BI,
PowerApps, Power Automate and Power Virtual Agent).
S harePoint, Data integrations and Microsoft Data
Verse.
U X design and app UI creation.
W eb Development (HTML,
CSS, JavaScript, Python(Django)) [Frontend/Backend].
S ystem Administration.
P roactively verifies problem resolution.
I ndependently resolves routine and non-routine
problems.
P erforms diagnostics on assigned software and/or
hardware.
S erver Monitoring. VMware, vSphere, VMwareESXi.
M icrosoft Exchange (Exchange server
2013,2016 and 2019).
O ffice 365 management and configuration.
A ctive Directory (Windows Server 2012
R2,2016 and 2019).
M icrosoft SCCM and SCOM (For patch management and
software updates).
T echnical Support (Hardware & Software).
M anagement of Manage engine service
desk(ITSM) IT helpdesk ticketing system.
Hands-on Experience
I have extensive hands-on experience with different tools and technologies and amalways open to learning and working with new ones.
Resume
Experienced and talented team player with an analytical approach and diverse experience
in systems such as Power Apps development, Power Automate, Power BI, system
administration,infrastructure management, cloud management, server monitoring, VMware management,
website management, and web and technical support both on call and on-site.
Recognized and
appreciated by management for successfully accomplishing challenging and complex assignments. Highly
passionate about learning and using new technologies and integration.
Sumary
Muhammad Kumail Syed
Innovative and deadline-driven IT professional with over 8 years of experience in various organizations and domains.
- Silverado Blvd SW, Calgary, AB, Canada
- +1 (825)-816-2005
- kumail_naqvi5@hotmail.com
Education
Bechelor Of Science in Computer Engineering
2009 - 2013
Sir Syed University of Engineering and Technology, Karachi, Pakistan
As a Computer Engineering student, I have studied both hardware and software technologies.
Professional Experience
IT Project Specialist
April 2023 - Present
TheNexGen Technologies, Calgary, AB (Hybrid-Calgary)
- Part of deployment and implementation team.
- Primary architect for all custom MS Power Platform solutions.
- Analyze and assess existing business systems and procedures to identify process improvement opportunities with Power Platform.
- Define, develop, and document business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
- Offer practical, hands-on technical expertise in order to design and execute various solutions that meet the specific requirements of customers.
- Contributes to the assessment, creation, and deployment of company systems, which may include customized, off-the-shelf, or hosted solutions.
- Ensuring a smooth onboarding process for a new client by establishing contact with the previous IT service provider to coordinate and facilitate the necessary procedures.
- Administering Active Directory and on-premises Exchange Server, alongside overseeing Azure AD and Office 365 management.
- Deploying MS Teams call flows for newly onboarded companies and overseeing the management of Teams calling phone system for existing clients.
- Overseeing the network services of clients, which encompasses the management of Cisco Meraki switches, Palo Alto devices, and other network equipment.
Microsoft Power Platform Developer
July 2022 - April 2023
Neusol Technologies, Calgary, AB (Remote-Calgary)
- Delivering services and solutions for clients using Microsoft’s PowerApps, PowerBI,SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations
- Provide hands-on technical expertise to design and implement Power Platform based solutions satisfying customer requirements.
- Assists in the evaluation, development, and implementation of company systems,including custom developed, off-the-shelf, and/or hosted solutions.
- Identify areas and processes where Power Platform and Microsoft 365 can bebetter leveraged and facilitate process improvement.
- Developing PowerApps model-driven and canvas apps.
- Design database to support site usage of power platform.
- Design, develop, test, and deploy automation solutions for internal functions.
IT systems specialist
January 2021 – June 2022
Zystek Solutions, Karachi, Pakistan
- Manage system and network of clients.
- Provide troubleshooting remotely as well as physically to our clients.
- Basic support for websites and web designs for JS, HTML, CSS and on other platforms.
- Developing Apps using Power Platform.
- Supporting the development team.
- Applying Power Apps including an in-depth understanding of customization,configuration, integration, and extensibility, as well as boundaries and constraints.
- Coordinate with different vendors for hardware and software as per client requirement.
- Migrations from SharePoint to Dynamics 365, Dataverse / Power Platform environments.
- Develop model-driven Power Apps solutions.
- Mobile application support to specific clients.
- Manage hardware and software support team for different tasks.
Assistant Manager IT
May 2017 - December 2020
UBL Insurers Limited
- Manage team of hardware and software support, including the installation of new software and updates when required, across all supported sites.
- Configure and Manage Network Monitoring Server.
- Manage VLAN, Patches, DHCP and User’s Accounts.
- Manage Software Licensing.
- Ensure desktop computers interconnect seamlessly with diverse system.
- Manage Oracle and SQL databases, taking backup, run queries, edit delete tables,modify data and other tasks related to database.
- Helpdesk Support monitoring for 300+ users.
- Manage and configure ZYCO IP phone and IP PABX.
- Managing Virtual machines (VMware, vSphere, vCenter Server).
Assistant Manager System Administrator
April 2016 - April 2017
United Bank Limited, Karachi, Pakistan
- Manage team of hardware and software support, including the installation ofnewsoftware and updates when required, across all supported sites.
- Managing DR site and Test lab (Testing environment servers hardware software’sandtheir backups)
- Manage Patches and User’s Accounts and Active Directory.
- Manage Software Licensing.
IT Executive
December 2014 - February 2016
Augere Pakistan (Private) Limited (Qubee)
- Work with vendors, contracts, and clients to schedule repairs and maintenance.
- Provide daily application-level support and maintenance and off hour issue resolution.
- Manage team of hardware and software support, including the installation ofnewsoftware and updates when required, across all supported sites.
- Manage Oracle and SQL databases, taking backup, run queries, edit delete tables,modify data and other tasks related to database.
Network Engineer and Technical Support
November 2013 - December 2014
Interactive Media
- Use Adobe Photoshop, Adobe premiere pro and other multimedia tools for web designing and other graphics requirements as per development team.
- Design and manage websites through different third-party software’s.
- Advise customer of software, device requirements and needs, install for customer when acquired.
Certifications And My Work
I am pleased to share some of my work and certifications with you. However, it is not possible for me to showcase all of my work, including projects such as Exchange server management, database management, PC support, and VMware virtualization, as they cannot be represented in a visual format. I have tried my best to include some of my Microsoft PowerPlatform projects, such as PowerApps and Power Automate Flow, as well as websitesI have managed and certifications I have earned. I have also included a Blockchain Cryptocurrency project I developed.
- All
- Certifications
- PowerApps
- Websites
- Programming
Services
I can provide various services on my end and also available part-time or full-time or depending on the requirements of the project.
Microsoft Power Platform Services
Solution: Comprised of Power Apps, Power Automate, Power
BI,and Power Virtual Agents, I can empower your business to automate processes,
build custom solutions, make informed decisions, and more.
Support and
maintenance:Offer support and maintenance services for existing Power Platform
solutions to ensure they continue to function smoothly.
Microsoft Azure Management
Azure infrastructure management: Offer services to
help businesses set up and manage their Azure infrastructure, including virtual
machines,networking, andstorage.
Azure application development: Offer
development services for custom applications that run on Azure. This could include web,
mobile, and backend applications.
Virtualization
VMware infrastructure management: Offer services to
helpbusinessesset up and manage their VMware infrastructure, including virtual
machines,networking, andstorage.
VMware support and maintenance: Offer ongoing
supportand maintenance services to ensure that VMware-based solutions are running smoothly.
Managed IT Services
Network and infrastructure management: Offer services
tohelpbusinesses set up, manage, and maintain their network and infrastructure,
including servers,networking equipment, and cloud platforms.
Project management:
Offer project management services to help businesses plan and execute IT projects.
Development
Web development: Offer a range of web
development services,including custom website design and development, e-commerce development,
andresponsivedesign.
Website maintenance and updates: Offer ongoing
maintenance and updates to keep websites running smoothly and ensure they are up-to-date with
the latests ecurity patches and features.
Exchange and Active Directory
Active Directory management: Offer services to help
businesses setup, configure, and manage their Active Directory environment, including
useraccounts,groups, and security policies.
Exchange Server management:
Offer services to help businesses set up, configure, and manage their Exchange Server
environment,including email accounts, distribution groups, and calendar sharing.
Contact
I'm always available, so don't hesitate to get in touch with me whenever you need to.
Location:
Calgary, Alberta
Email:
kumail_naqvi5@hotmail.com
Call:
+1 (825)-816-2005